Oxford
How a home-appliance manufacturer turned a foggy factory floor into a system that knows every part, every stage, every batch.
The challenge
Faizan runs Oxford with a full team and a real factory making juicers, blenders, and ovens. The products were selling and the floor was busy. But the books behind the floor were guesswork.
Raw material arrived from two very different worlds. Some of it shipped in from China on long lead times. The rest came from local vendors who could deliver in a day. Keeping both in balance meant somebody always had to guess. Order too much and cash sat frozen in a warehouse. Order too little and an entire production line stalled waiting on a single part.
When we sat with the Oxford team and walked the floor, the real problem showed itself. Nobody could answer three simple questions with confidence. How much work is in progress right now. How much raw material is actually sitting in stock. And which part is stuck at which stage. The numbers lived in people's heads and in scattered registers, and the moment those people got busy, the answers disappeared.
What we built
We did not hand Oxford a generic stock sheet. We built them a production management system shaped around how a real factory makes a real product.
A recipe for every product
Every finished item, every juicer and every blender, got its own bill of materials. The recipe locks in what it takes to build one unit, so the system always knows what a production order will consume before it even starts. And when a batch needs to be different, the team can override the recipe at batch time without touching the standard everyone else relies on.
Stages that mirror the floor
A juicer is not made in one step, so we did not model it in one step. We built production into stages, each stage carrying exactly the inputs it needs. As a batch moves forward, the system tracks where it is, what it has consumed, and what is still pending. The different departments that used to work in their own silos now share one moving picture.
Outsourced stages that close the loop
Some stages do not happen inside Oxford's walls. Certain work is sent out to vendors and comes back. We built outsourcing directly into the stage flow, so material leaves for an outside stage and is received back automatically into the next stage. Nothing falls through the gap between sent out and came back.
Finished goods, into the warehouse
Once a batch is complete, the finished juicers and blenders flow into the warehouse as real, counted stock. From there, warehouse transfers move product between locations cleanly, with every movement on the record instead of in someone's memory.
The gate pass that became one invoice
Oxford dispatches to clients many times across a period, and each dispatch cuts a gate pass at the gate. We built a custom feature for exactly this rhythm. Gate passes get cut daily as goods leave, and at the end a single invoice per client merges all of that client's gate passes into one clean bill. No retyping, no reconciling a stack of slips by hand.
What they got
The outcome
The fog lifted. Oxford can now look at the system and see what is in progress, what is in stock, what is needed next, and exactly which part is at which stage.
Buying decisions stopped being guesses. Cash stopped freezing in over-ordered material. And the work that used to live in people's heads now lives in a system that does not get busy and does not forget.
“We always knew how to build a juicer. What we never had was a clear view of everything happening behind it at once. Now we do.”
